Contact & Support

Talk to us. We're fast. First response within 5 minutes — 24 hours a day, 7 days a week.

Fastest options

• 💬 Live chat — the bubble at the bottom right of any page. Instant answers, 24/7.
• 📦 Order questions? Most are answered instantly on our Track Order or Returns pages.
• ✉️ Email: support@premiersupply.co — or use the form on our contact page.

What to include

Your order number and the email you used at checkout gets you the fastest resolution. For damaged items, attach a photo of the item and packaging — we'll approve a replacement or refund same-day.

Business inquiries

• Wholesale: email us with your business name, resale certificate, sales channel, and estimated monthly volume — we review applications within 2 business days.
• Moving, packaging & creative services: tell us your ZIP codes, dates, and scope — written quote within 24 hours, honored for 14 days.
• Creators & influencers: send your handles and content examples — our affiliate program is open to everyone; standout creators get upgraded to gifted collabs.
• Press & partnerships: we read every note personally and reply within 1–2 business days.